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View Table: Reporting Facilities

 



ID
5
Question
What should be done if there is a difficulty accessing the website?
FAQ's

What should be done if there is a difficulty accessing the website?


 

1. Check the URL if it is correct, it should be: oneiss.doh.gov.ph

2. If correct, access other websites like:

www.google.com.ph

www.doh.gov.ph

3. If they can access other websites but cannot access the ONEISS, the agent must check if the ONEISS website is accessible in other areas. If it is accessible in other areas, the problem is on the ISP of the caller.

If the above-mentioned are all working properly, the technical team will then have to check the server. You may call the technical team on their hotline for them to check the server.

HOTLINE: (02) 651-7800 local: 1930

(02) 711-6744

Date/Time
2014/12/28
Username
Administrator

 

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